![]() ![]() ![]() If the configuration utility does not resolve your connectivity issue, please contact the IT Service Desk at 61. If that doesn't help, it may be that the hardware simply does not support WPA2 Enterprise. ![]() In that case, first determine if there are any software updates available for the device. It's also possible the device does not support " WPA2 Enterprise (link is external)" encryption and authentication. Both of these issues can be solved by using the configuration utility (link is external) to automatically configure your device for osuwireless. The most common reasons are either the device is misconfigured or a wrong username and/or password is used. There are many reasons why a device may fail to connect to osuwireless.
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